Anonymous
map-marker San Diego, California

2 Star

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Hi I want to complaint that gas station of Moreno Valley alssersndro food 4 less gas guy rob me with 20 dollar and I want my money back cause he add 1987 on a pump 6 when I pay 20 and he said that put 13 cents when I don't the gas pump had glitch of 13 cents on screen guy lies that I pump gas 13 cents when was someone else who use that pump left 13 cents there I don't even see it
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Joshua M Hyu

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Verified Reviewer
| map-marker Chicago, Illinois

Poor store management

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Went to the store fifteen minutes before it was to officially close and the security would not let me in. He claimed the store manager was not allowing customers into the store.

If she does not want to do her job and allow customers to shop what is she working there. Lastly if the store was in a white neighborhood this would have never happened. Its unacceptable that blatant discrimination is occurring in people of color communities and does not go unchecked. It is deplorable and unacceptable.

I will be reaching out to s new station to investigate the food for less store off of 71st and Ashland Ave in Chicago, IL for such malfeasance. Wtf

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Loss:
$20
Pros:
  • Nice prices
Cons:
  • Poor management

Preferred solution: The store manger should be reprimanded as well as an apology provided and other compensation for such egregious acts!

User's recommendation: Do not go to this store or keep filing complaints against management until they are replaced!

Carmelita P Zzt

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Verified Reviewer
| map-marker Dolton, Illinois

This store never haves anything and they close they meat department @1pm. Ridiculous

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I was in the store and the meat department closed @1pm. What kind of business is they running and this store always run out of everything
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Pros:
  • Stick better and satisfy they customers better

Preferred solution: Apology

Shawn M Ksy

Customer service

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Customer service was very polite and knowledgeable thought I may have had a recalled item they got me over to someone else they were very friendly and knowledgeable
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Nai Yua
map-marker Bellevue, Washington

Worst shopping experience ever

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Not only were there only 3 lines open for checkout on a Sunday afternoon, but the lady in the Deli told me they were closed now because it has been a day, Empty shelves, terrible customer service. I will do everything possible to not shop at this store ever again.
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User's recommendation: Go somewhere else if you want a more pleasurable shopping experience.

Darwin G Ztg
map-marker Dolton, Illinois

Rude manager and unprofessional.

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I'm 70yrs old and have a handicap I have trouble walking. I went into the Food For Less store in Dolton around 8:30 this morning.

To my disappointment there were no motorised carts that worked and there was no guard at the front door to ask for help. I did my shopping, and as I reached the checkout lines there was only 1 line open for the 8 people standing in front of me. Finally I saw who I thought was the manager she acknowledged who she was and I asked her about the carts, and she told me that she would check it out. As I was about to leave I saw her again and she told me that they were working, she went on to tell me that you have to ask one of the guys to help me.

I tried to tell her there was no one there when I came in, and it's always like this, I live less than a mile from here and I shop here at least 3 times a week and it's always like this..she then told me that she was busy and walked off!!! After she realized what she had said she started apologizing for her comments. I was so mad I told her I was going to call the corporate office. She said go ahead and call!!!

Her actions were rude and unprofessional. I thought that a store of your size would accommodate the handicap.

Not make excuses!!! Why they aren't.

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Preferred solution: More carts for the handicap, and mangers that try to be civil when you do have problem and not ignore you and walk off!!!!

Anonymous
map-marker Perris, California

Intolerable customer service at the gas stationustomer service complaint

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The service attendant Adriana at the gas station in the city of Perris CA was rude and has no customer service whatsoever I went to let her know the pump was not pumping out gas and she has a very bad temper and yelled at me and accused of me of hanging up the pump when I just explained to her I did not and I just needed her to reset the pump so I can continue and she would not do that as she continued yelling at me so I asked her to refund my money and she said she could not do that either I finally got the money back for the gas I did not receive as she continued with her rude and unprofessional behavior

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John Q Ntt

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Verified Buyer
|

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Verified Reviewer
| map-marker Los Angeles, California

To file a Complaint

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Food 4 Less - To file a Complaint
Original review Aug 06, 2021
Hello Customer service, Well the cashier insisted that he already sent my item (chicken gizzards) to me that I saw on the counter top that he added with the other customers groceries behind mine so when I got home I thought he gave it to me but he didn't and my reciet proves it and furthermore on another occasion he kept asking me the same question after I answered him saying yes I needed bags for my groceries the first time that we communicated and last he asked me if my dog bites knowing there's been no other problems before. Thank you.
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Pros:
  • Good pricing
Cons:
  • Mistreatment of customers
  • Way i was treated

Preferred solution: Apology

User's recommendation: Customers be watchful of who you're doing business with and pay close attention to their activities at all times.

Ericka Y
map-marker Chicago, Illinois

Old food

I was at the food for Less On North ave and cicero in Chicago, Illinois. The whole refrigerator with the smoked turkey necks were no good, they had a greasy film with black spots. I got my bread home and realized it was moldy. My fish was spoiled. The onion I purchased was rotten on the inside. This is unacceptable, i will not ever shop at Food for Less again. Everytime I think about the old turkey wings my stomach turns. Its unfair to our neighborhood. Please fix this
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Loss:
$50

Preferred solution: Fix the problem, it’s unfair to our neighborhood.

Carolyn c Vqn
map-marker Merced, California

Slander and defamation of charachter

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lost prevention and manager humiliated us for no reason in front of everybody and forced me out of store because my check bounced but 2 days later I paid it
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Loss:
$3200
Pros:
  • Theres only 1 pro cheappest food
Cons:
  • Poor customers service
  • Less cashiers
  • Do not find problem resolution just become rude and unreasonable

Preferred solution: I want a public apology and compensation for public humiliation and I fell outside the store

Anonymous
map-marker El Centro, California

Unprofessional

As I was leaving the store in el centro the manger had a employee against the wall yelling at the employee was scared.dont know if I will go back to that store
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Anonymous

Make a complaint about a employee

Do not stop at the food 4 less on 87th Street West in Chicago the staff is rude the manager says he's not the manager and he says he doesn't work for the customers the employees say that the customers don't pay their salary because they have other jobs as well. The manager was very impolite and said he didn't work for me nor did he owe me any explanation over all the staff is rude the store is dirty after 5 p.m. it is over no professionalism it's not even a store anymore it's an insane asylum you got young men walkong around with their underwear showing which is not professional Nor sanitary my cashier told me that she doesn't work for me she has another job so this job doesn't pay her salary and she doesn't care about the customers and called me a *** likewise a young female manager someone they gave the keys too just lock the doors at night and the security guard was drunk but she's drunk all the time that is it for me no longer will I ever shop at food 4 less as well as tell myself of 41 employees not to shop there either service it's horrible and nobody does anything about it this is not the first time and there's never any consequences for the staff and that's why they keep doing what they do so unless this employee is terminated I will never shop at Food4Less again but then again you probably don't care anyway.
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User's recommendation: Stay the *** away from this place

Anonymous
map-marker Chicago, Illinois

HORRIBLE!!

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They closed a lane with a lot a people still in it! We then asked the manager at the time what to do she told us to figure it out she dont know. Shes a young African American GIRL with like 5 braids to the back. Man I swear this the worse Food4Less!!! Mind you they online have two lanes open with all these people! Nice established ran horribly!!
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Ellissa Wod

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Verified Reviewer

Discrimination complaint

Fire Debby, Holly for discrimination against me for catching thieveas and firing me for no reason, fire Jose Tito for stealing meat I Vista, Ca. Store fire bald headed David manager for siding with caught beer thieves. Boycott all food for less stores!
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Loss:
$5

Preferred solution: Apology

User's recommendation: Boycott all food 5 less stores

Lisa O Xpd

Complant

Manger came out the store and approached me in a very unprofessional way I fear for my life she had a stick in her hand while talking to me 773-807-****
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Preferred solution: Apology

Darnise D

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Verified Reviewer
| map-marker Lockport, Illinois

Corona bought with rust around the lip of the bottle

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Food 4 Less - Corona bought with rust around the lip of the bottle
Food 4 Less - Corona bought with rust around the lip of the bottle - Image 2
Food 4 Less - Corona bought with rust around the lip of the bottle - Image 3
Food 4 Less - Corona bought with rust around the lip of the bottle - Image 4
Food 4 Less - Corona bought with rust around the lip of the bottle - Image 5
I am an avid Corona drinker. I found it on sale at Food 4 Less in Joliet Il 60436. I was surprised to find that some bottles had rust around the lip of the bottle, I have poured out 2 and after seeing that a lot of the bottles had this on them, I decided to pour them in a glass If needed for contact information my name is Darnise Dudley, address is 415 Bridge St Fl 2 Joliet Il 60435, To call me by phone 815302****,
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Loss:
$11
Pros:
  • Good pricing
Cons:
  • Idid not like

Preferred solution: Let the company propose a solution

About

Related Companies

The Kroger Company, Kroger, Fred Meyer, Frys Food Stores, King Soopers

Summary

Food 4 Less is a grocery store included into The Kroger Co. Family of Stores. Kroger Store started its history in 1883 when Barney Kroger invested $372 to open a grocery store in Cincinnati. The company with more than 130 years history has become the largest grocery retailer in the US. There are 38 food processing plants providing quality products and 36 distribution centers created by The Kroger Co. The company owns more than 2,600 stores in 34 states. By 2012 the annual sales has reached $98 billion.
Food 4 Less offers everyday discounts and special orders on groceries, beauty and care products and more.

Food 4 Less reviews and complaints

Food 4 Less is ranked 136 out of 573 in Food Stores category

Area Served

USA

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